About Frontline
Frontline: IT Services and Computer Hardware since 1989
About Frontline
Since 1989, Frontline has been helping customers across Sussex and beyond get the most from their technology.
Founded as a local computer specialist, Frontline has grown into a trusted provider of computer repairs, IT support, networking solutions, business technology services, laptop and desktop sales, and data recovery services. While technology has changed dramatically over the years, our commitment to providing expert advice, honest service and practical solutions has remained the same.
Today, we support home users, home workers, small businesses, schools and larger organisations from our professional workshop and offices in Crawley, helping customers solve technology problems quickly and cost-effectively.
Over 37 Years of Experience
With more than three decades of industry experience, Frontline combines technical expertise with a customer-focused approach.
Our team works with a wide range of technologies including:
- Laptop and desktop computer repairs
- Business IT support
- Computer networking and Wi-Fi solutions
- Microsoft Windows systems
- Hardware upgrades and performance improvements
- Data recovery and backup solutions
- Cybersecurity and endpoint protection
- Cloud and Microsoft 365 services
- Business continuity and disaster recovery planning
Whether you need assistance with a slow laptop, a failed hard drive, a business network problem or ongoing IT support, our experienced team is here to help.
Professional Computer Repair Services
Unlike many companies that simply replace parts or outsource technical work, Frontline carries out a wide range of diagnostics and repair services from its own workshop.
Services may include:
- Laptop screen replacement
- M.2 / SSD and hard drive replacement
- Memory RAM upgrades
- Power and charging fault diagnosis
- Operating system troubleshooting
- Virus and malware removal
- Data recovery services
- Hardware fault diagnosis
- Performance optimisation
- Business workstation repairs
Every repair begins with a thorough assessment so we can identify the root cause of the issue and recommend the most appropriate solution.
Our Repair Process
We believe customers should always know what to expect.
Assessment & Diagnosis
We diagnose the fault and identify the most appropriate solution.
Quotation
We provide a clear quotation and explain the available options.
Customer Approval
No repair work is carried out without your prior agreement or authorisation.
Repair & Configuration
Approved work is completed by our technical team.
Testing & Quality Control
Systems are thoroughly tested before release.
Collection & Aftercare
We ensure everything is working correctly and provide any necessary advice or support.
Protecting Your Data
We understand that computers often contain valuable personal and business information.
Data privacy and confidentiality are taken seriously throughout every repair and support engagement. Our technicians work to minimise access to customer data wherever possible, and sensitive information is handled responsibly and professionally.
For business customers, we appreciate the importance of maintaining security, confidentiality and regulatory compliance.
Supporting Businesses of All Sizes
Many local organisations rely on Frontline as their outsourced IT department.
Our business services include:
- Managed IT support
- Network installation and maintenance
- Microsoft 365 support
- Cybersecurity services
- Cloud solutions
- Backup and disaster recovery
- Hardware procurement
- Remote and on-site support
We work closely with organisations to ensure their technology remains reliable, secure and aligned with their business goals.
Contact Us
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Why choose Frontline …
Why Choose Frontline?
- Established in 1989
- Professional workshop and business premises
- Experienced technical team
- Home and business IT expertise
- Comprehensive diagnostic services
- Honest advice and transparent quotations
- No repair work without customer approval
- Long-standing reputation in the local community
- Hundreds of satisfied customers
- Ongoing support when you need it
Fast Turnaround
Most of our workshop work is completed and ready for collection within 1 business day. Or ask for business priority if your job is urgent.
No Appointment Needed : For in-store services (including workshop), simply walk in with your PC or Mac equipment for immediate attention.
Free convenient parking: Convenient free parking for customer use rigt outside our premises.
Call us – or visit us in person for a free and friendly no obligation chat to find out how we can help you.
Trusted by Customers for More Than Three Decades
Read what our customers are saying..
Technology should make life easier, not more complicated.
Whether you need a laptop repaired, a business network upgraded, assistance recovering important data, or a trusted IT partner to support your organisation, Frontline combines decades of experience with a practical, customer-first approach.
Get in touch with our team today to discuss how we can help.
- Outstanding Service and Quality Build!
I couldn’t be happier with the PC this company built for my son. From start to finish, the entire experience was professional, smooth, and stress free. They took … More the time to understand exactly what he needed, explained everything clearly, and made sure we felt confident in the decisions being made.
The finished PC looks incredible and performs even better. It runs smoothly, handles games effortlessly, and has exceeded our expectations in every way. You can really tell they care about quality and attention to detail.
Most importantly, seeing how happy and excited my son was when he turned it on for the first time made it all worthwhile. I truly appreciate the care and effort they put into building something so special for him.
I would highly recommend this company to anyone looking for a reliable, high quality custom PC build. Fantastic service and fantastic results! Thank you frontline. - I have nothing but the best words to say about this business. Frontline have been help me and my family with all sorts of PC builds and issues for years and they have never let us down. The staff themselves … More are extremely friendly and supportive and always want what’s best for you. I will always be loyal to this business as they have never let me down.
- Thank you to Saeed at Frontline Computers Crawley. After an accident with my laptop Saeed was able to restore the data and recover the drive and my laptop is fully operational again.
Massive thanks
Gary … More
Crawley - Sussex - A rare gem of a shop. I have nothing but positive things to say about Frontline. Sensible bench fees and solid advice. This is now my go to place for my computers as they are very thorough and capable. … More Also it's great to support a genuine small local business. 5/5
- My hard drive was very slow, and after they rectified the fault my computer worked like new. They removed viruses and unwanted ltems. Very professional and explained and showed the work they did. I highly … More recommend them.
- I needed to rebuild one of my high end business servers and a friend’s laptop but didn’t have the time to do it myself. So I got a quote from ‘Frontline’ who I have used before. They gave me a fair quote … More for quality components and a short time scale.
They completed the job on time and within their quote. They were brilliant, they cleaned out the the large tower case, both inside and out before installing components. Their work ethic is first class and they always gave honest, efficient and excellent service. They are always polite, professional and helpful. I could not fault the work they did on both machines. I wholeheartedly recommend them to anyone requiring purchase or repair of all types of IT equipment.
James - Always so helpful. Saeed and Salim change a crisis into a very pleasant experience. They listen, offer suggestions and then quickly resolve any problems. If you are looking to purchase a new computer or … More need help with an existing one then use Frontline, you will not be disappointed.
- Saeed was incredibly helpful and precise when helping me deal with the issue I had with my PC. He was able to diagnose the issue even when I was not able to explain the problem as I was not completely … More sure myself. He was incredibly kind and honest about what was needed to be done on the PC and delivered it in immaculate condition. I definitely recommend this service and will definitely use it again in the future.
- I am very happy with the service provided by Saeed, as with the previous occasions I have used them, they provide excellent advice and resolutions. On this occasion I have purchased a replacement all in … More one and they installed all the data from my previous unit and I am now ready for windows 11. They also arranged to safely recycle my old unit for me. I would confidently recommend Frontline Computers Networks IT
- Went in yesterday with the issue of my CPU overheating. Problem was found instantly, great part recommended and it was fixed and ready to pick up the same day! Saeed went above and beyond with helping … More me! Amazing service, incredible knowledge and was happy to go out of his way to help! If you have any computer problems, this is the place to go!
Brands we work with
